You may return items in new condition within 30 days of delivery for a full refund less a $7.00 restocking fee. Use the prepaid return shipping label included with your order. In store returns are not subject to the restocking fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We ship to addresses within the United States and APO addresses. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for most items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.